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  • Free UK delivery on every order

  • 30-day returns · 1-year warranty

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Heavy legs tonight? Start with our 6-chamber compression boots: free UK delivery, 30-day returns.

Terms of Service

Last updated: September 24, 2026

1. Who we are

This website (harlowandco.co.uk) is operated by Gauthier Duval, Entrepreneur Individuel (sole trader) registered in France under SIREN 104 355 664, trading as Harlow & Co, 47 Rue Vivienne, 75002 Paris, France. Email: duvalgauthier133@gmail.com. Phone: +33 7 72 29 64 32. In these terms, "we", "us" and "our" refer to Harlow & Co, and "you" refers to the customer.

2. Scope

These terms apply to all purchases made on this website by consumers. By placing an order, you confirm that you have read and accept these terms, together with our Shipping Policy, Refund Policy and Privacy Policy.

3. Orders and contract

Placing an order is an offer to buy. The contract between you and us is formed when we send you an email confirming your order. We may decline an order, for example if a product is unavailable or if there is an obvious error in the price or description; in that case we will tell you and refund any payment in full.

4. Prices and payment

Prices are shown in pounds sterling (GBP). Delivery to the UK is free. Payment is taken at checkout using the payment methods displayed. Discount codes must be entered at checkout and cannot be applied after an order has been placed.

5. Delivery

Delivery times and conditions are set out in our Shipping Policy. Risk in the goods passes to you when they are delivered to you or to a person you have nominated.

6. Right to cancel and returns

You have a statutory right to cancel your order within 14 days of delivery under the Consumer Contracts Regulations 2013. We extend this to 30 days. How to return an item, who pays for return shipping and when you will be refunded are set out in our Refund Policy.

7. Your statutory rights and warranty

Goods must be as described, of satisfactory quality and fit for purpose. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015. In addition, our products come with a 1-year warranty against manufacturing defects, as described in our Refund Policy.

8. Use of our products

Our products are comfort and recovery devices. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Always follow the user manual. If you are pregnant, have a heart or circulation condition, or any diagnosed medical condition, consult your GP before use.

9. Liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or that results from misuse of the product or failure to follow its instructions. We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for breach of your statutory consumer rights.

10. Intellectual property

All content on this website, including text, images, logos and design, belongs to us or our licensors and may not be reproduced without our permission.

11. Personal data

We process your personal information as described in our Privacy Policy.

12. Changes to these terms

We may update these terms from time to time. The version in force when you place your order applies to that order.

13. Governing law and disputes

These terms are governed by French law. If you are a consumer living in the United Kingdom, you also benefit from any mandatory protections of the law of your place of residence, and you may bring proceedings in the courts of your home country. If you have a complaint, please contact us first at duvalgauthier133@gmail.com so we can try to resolve it.